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There are plenty of different ways to raise capital to help you get your business off the ground or grow it to new heights. You can find investors, borrow money from a bank, get grants or awards, and more! Of course, some approaches will be better suited to your business than others, so we’ve written …
Getting your customers to refer your business to others can be one of the most valuable types of customer satisfaction you can receive. But how can you ensure that they will do so? The answer lies in understanding how to satisfy three types of customers. Retention, Related Sales, and Referrals are the three Rs of …
Choosing the right location for your business can make or break it. It’s important to consider all of your options carefully before making your final decision. Think about how much foot traffic you want on a daily basis, whether you want to be near public transportation or stay off the beaten path, and what type …
How do you know if it’s time to sell your small business? This can be an exciting time, but also a scary one if you don’t know how to go about selling it in the most profitable way possible. Here are five steps you can take to ensure that your business gets into the right …
When you’re running your own small business, it can be easy to get really invested in one or two areas of the business and focus all your time and effort on them. After all, they may be the most profitable or offer the highest return on investment, but that doesn’t mean they should be your …
The general public has a reputation as being somewhat difficult to deal with, but that doesn’t mean you can’t handle it with some degree of grace and tact. Handling customers in your business life requires patience, respect, and sometimes even a sense of humour. Here are five top tips for dealing with the general public …
Software developers have their own lingo, which can make it hard to understand exactly what they are saying or asking for when you speak with them. After 5 years or so of Savvy and 15 years of marriage, I’m starting to get it, but Ben our co founder and my other half still seems to …
What’s one of the easiest ways to make money in business? Upselling, also known as the back-end sell, is when you convince your customers to buy more than what they initially came in looking for by suggesting complementary or supplementary products that will benefit them and their situation. If done well, upselling can be an …
Many businesses make the mistake of thinking that customers who pay in instalments are a bad investment. However, research shows that payment plans can increase your customer retention rates if only offered to your best clients. Here are four reasons why payment plans help keep customers coming back to your business. 1) Show Loyalty This …
In this increasingly competitive business world, it’s more important than ever to understand how to communicate effectively with others. If you want to be successful in your career, you need good interpersonal skills. These skills are often defined as the ability to engage and connect with other people both your work and personal life. The …